- Notify us or the insurers (as per the policy wording) ASAP.

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- Take photographs, calculate damage estimates and find out your crime reference number           where applicable.

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- Insurers will allow emergency repairs to avoid further damage, but do not complete the full           works.

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- Source 2 different estimates for repair from independent contractors for the insurers.

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- Make a note of the date and time of loss (when occurred or when noticed).

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- Keep receipts and evidence to hand where possible.